1. Introduction
Custom Machine Cover ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website custommachinecover.com (the "Site").
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out our contact or inquiry forms
- Request a quote
- Subscribe to newsletters
- Contact us via email or phone
This information may include:
- Name and job title
- Company name
- Email address
- Phone number
- Project requirements and details
2.2 Automatically Collected Information
When you visit our Site, we automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website
3. Cookies and Tracking Technologies
We use one first-party cookie, privacy_consent, to remember the choice you make in the consent notice. We set no analytics and no advertising cookies; aggregate, cookieless visitor statistics come from Cloudflare Web Analytics. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Types of cookies we use:
- Essential: The Site itself sets none beyond the consent cookie below
- Analytics and advertising cookies: This Site sets none. Aggregate, cookieless traffic statistics come from Cloudflare Web Analytics, which sets no cookies and does not identify individual visitors.
- Consent history: Recorded only in the consent cookie described above; no preference data is stored elsewhere
4. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes
- Process and manage your orders
- Communicate with you about our products and services
- Improve our website and customer service
- Comply with legal obligations
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our business, such as Cloudflare (hosting, CDN, security and cookieless aggregate traffic statistics)
- Legal Compliance: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
7. Your Data Protection Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data
- Restriction: Request limitation of processing
- Objection: Object to processing of your data
- Data Portability: Request transfer of your data
To exercise these rights, please contact us at sales@custommachinecover.com.
8. International Data Transfers
We are based in China. If you access the Site from outside China, please be aware that your information may be transferred to, stored, and processed in China where our servers are located.
9. Retention of Data
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
10. Children's Privacy
Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: sales@custommachinecover.com
- Phone: +86-21-6045-1043
- Address: Shihua Area, Jinshan District, Shanghai 201508, China